Default solution folder, feel free to edit or delete it.

Are there any costs to the hotel to use GuestShip?
Nope! GuestShip is completely free to use for the hotel.
Tue, 12 Jul, 2016 at 12:14 PM
Are there any transaction fees for the hotel?
No, there are no fees of any kind to the hotel for using GuestShip.
Tue, 12 Jul, 2016 at 12:15 PM
Is there a minimum number of shipments per week/month/year for hotels to use GuestShip?
No, there are no minimums. Hotels can use GuestShip as needed, even if it's only once in a while.
Tue, 12 Jul, 2016 at 12:16 PM
Who pays for shipping?
The guest pays for all shipping costs; including applicable taxes, fees, and duties.
Tue, 12 Jul, 2016 at 12:17 PM
Does the hotel make any money by using GuestShip?
Not directly, no. GuestShip is a hospitality convenience service that can contribute to a positive guest experience, and foster continued guest loyalty to...
Tue, 12 Jul, 2016 at 12:18 PM
What courriers does GuestShip use?
GuestShip has partnered with top-tier international courriers such as FedEx, UPS and others. Guests are free to select their preferred courrier from among...
Tue, 12 Jul, 2016 at 12:19 PM
Can GuestShip be used to ship internationally?
Tue, 12 Jul, 2016 at 12:19 PM
There's a delivery problem with a shipment. What now?
GuestShip is not a courrier - we simply provide shipping quotes from world renowned courriers, and offer a PayPal online payment platform for their servic...
Tue, 12 Jul, 2016 at 12:22 PM
There's a problem with the GuestShip system. Who should we contact?
Account holders can contact GuestShip by clicking on the Support link at the top the homepage, and completing a support ticket. The GuestShip support team...
Tue, 12 Jul, 2016 at 12:30 PM
Can GuestShip be used by anyone or just hotels?
GuestShip is primarily geared toward hotels and hospitality establishments, but can easily be used by any business or individual looking to offload shippi...
Tue, 12 Jul, 2016 at 12:30 PM